Terms & conditions

1. Introduction

Welcome to Manhattan Auto Metro Shipping. These Terms and Conditions govern your use of our website, manhattanautometroshipping.us, and your inquiries about our vehicle transportation services.

By accessing our website or submitting a service inquiry, you agree to comply with the applicable provisions of these Terms and Conditions. Any confirmed vehicle transportation service may also be governed by a separate written booking agreement, carrier contract, and Bill of Lading.

If you disagree with these terms, please discontinue using the website.

2. Company Information

Manhattan Auto Metro Shipping is located at:

513 9th Ave, New York, NY 10036, USA

Phone: (929) 421-1904

Email: info@manhattanautometroshipping.us

Website: manhattanautometroshipping.us

3. Services

Manhattan Auto Metro Shipping provides information and booking inquiries for the following vehicle transportation services:

  • Open Car Transport

  • Enclosed Car Transport

  • Door-to-Door Auto Transport

  • State-to-State Auto Transport

The availability of each service depends on factors such as transportation routes, vehicle specifications, carrier availability, scheduling, and applicable regulations.

The identity and responsibilities of the contracting motor carrier or broker, as applicable, must be disclosed in the relevant transportation agreement.

4. Quotes and Pricing

Shipping quotes are based on information provided by the customer, including vehicle type, vehicle condition, pickup location, delivery destination, transportation method, and preferred shipping dates.

Unless a written agreement expressly states otherwise, an initial estimate is not a guaranteed final price or a guaranteed offer of carrier availability.

Customers should review all charges, payment deadlines, and potential adjustments before accepting a booking.

Material changes to shipment details may require a revised quote, subject to the applicable agreement and law.

5. Booking and Scheduling

Submitting an online form, making a telephone inquiry, or requesting a quote does not automatically establish a confirmed transportation booking.

A booking becomes effective according to the acceptance requirements stated in the applicable written agreement.

Pickup and delivery schedules may be affected by weather, road conditions, traffic, mechanical problems, government restrictions, and other circumstances beyond reasonable control.

Any guaranteed pickup or delivery commitment must be expressly documented in writing.

6. Customer Responsibilities

Customers are responsible for providing accurate and complete shipment information.

Before vehicle pickup, customers should remove prohibited personal property, secure loose accessories, disclose mechanical problems, and ensure that the vehicle is accessible for loading.

Customers must also arrange for an authorized person to be present at pickup and delivery when required.

Failure to disclose material information about a vehicle’s condition, dimensions, or modifications may affect transportation arrangements and applicable charges.

7. Vehicle Inspection and Condition Reports

A vehicle inspection should be conducted at pickup and delivery.

Customers or their authorized representatives should review the Bill of Lading and record visible preexisting damage before transportation begins.

Upon delivery, customers should inspect the vehicle and document any newly discovered damage according to the carrier’s applicable procedures.

Signing shipping documents does not eliminate any rights that cannot lawfully be waived.

8. Insurance and Liability

Insurance coverage, cargo protection, liability limits, deductibles, exclusions, and claims procedures depend on the actual contracting parties, applicable insurance policies, and governing law.

Customers should request and review relevant insurance information before confirming transportation.

Manhattan Auto Metro Shipping does not make any general representation through these website terms that every type of vehicle damage, delay, loss, or personal property is insured.

Nothing in these terms limits liability where doing so is prohibited by applicable law.

9. Payments

Payment methods, deposits, remaining balances, due dates, and accepted forms of payment will be identified in the applicable booking agreement or invoice.

Customers are responsible for reviewing payment requirements before confirming a shipment.

No undisclosed fee is authorized solely by these website terms.

10. Cancellation and Refunds

Cancellation rights, refund eligibility, and any permitted cancellation charges are governed by the written booking agreement and applicable consumer protection laws.

Customers should request the current cancellation policy before making a payment.

Any refund owed will be processed according to the agreed terms and applicable legal requirements.

11. Pickup and Delivery Accessibility

Door-to-door transportation is subject to safe and lawful carrier access.

Restrictions involving narrow streets, low bridges, parking regulations, road conditions, and other access limitations may require an alternative meeting location.

Customers and transportation providers should coordinate any necessary changes in advance when reasonably possible.

12. Prohibited Activities

Website visitors must not misuse the website, attempt unauthorized access, submit fraudulent information, interfere with website operations, or use the website for unlawful activities.

We may restrict access where reasonably necessary to protect website security and comply with applicable law.

13. Intellectual Property

Unless otherwise indicated, original website text, graphics, branding, and other materials owned by Manhattan Auto Metro Shipping are protected by applicable intellectual property laws.

Visitors may use the website for lawful personal or business inquiries but may not reproduce proprietary materials commercially without authorization.

14. Third-Party Websites

Our website may contain links to external websites or services.

We are not responsible for the content, privacy practices, or independent policies of third-party websites. Users should review those policies before providing personal information.

15. Website Availability and Disclaimer

We strive to maintain accurate and useful website information but do not guarantee uninterrupted access or that every published detail will remain current.

Service descriptions are informational and do not replace a signed transportation agreement.

Nothing in these terms excludes warranties, rights, or remedies that cannot lawfully be excluded.

16. Governing Law

These website terms are intended to be interpreted under applicable laws of the State of New York and relevant federal laws of the United States, subject to mandatory jurisdictional and consumer protection requirements.

Any dispute resolution provision in a separate transportation agreement must comply with applicable law.

17. Changes to These Terms

We may update these Terms and Conditions to reflect operational, legal, or website changes.

Revised terms will be published with an updated effective date. Changes will not retroactively alter existing contractual rights where prohibited by law.

18. Contact Information

For questions about these Terms and Conditions, contact:

Manhattan Auto Metro Shipping

513 9th Ave, New York, NY 10036, USA

Phone: (929) 421-1904

Email: info@manhattanautometroshipping.us